All articles
Returns and Exchanges
Return Policy
It's important to us that you love your purchase. If you don't love your Ellie purchase for any reason, we'll gladly accept a return within 30 days of your order. The product must be in its original condition with all tags attached. Please note that
Can I Return Or Exchange Subscription Items?
We allow returns for 1-2 items in your collection or the whole set for a partial or full refund. We also provide size exchanges for free. Take note that all items must still be in original condition with all tags attached and within 30 days of the or
Exchange an Item
Exchanges are only done for a different size. If you are interested in making an exchange, please email our Customer Service team with the item you are looking to exchange and the new size you are requesting, and they will be more than happy to walk